Refund policy

 

• All returns MUST be authorised before goods are returned.

• All items returned for refund or exchange must be returned in the original condition with tags attached (unless faulty). Any packaged goods must be returned with the packaging in its original condition or your return may not be accepted (unless faulty).

• Any returned item which is not in an acceptable condition will be sent back at the expense of the customer, please ensure all items are in new & resaleable condition to avoid you any problems.

• Returns must be within 30 days from invoice date. ALL RETURNED ITEMS MUST INCLUDE MY SCOOTER PARTS RETURNS FORM TO BE REFUNDED.

• If you have a faulty item that you would like refunded, repaired or replaced, please contact us before sending the item back. If emailing regarding a fault, please attach pictures of the fault so the item can be assessed before a return is approved.

• Please email jonesdc1315@gmail.com or call 0484 943 179 for assistance and to obtain the Returns Form.